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RESERVATION AND ACCOMMODATION

The present terms for online reservations bind PRIMORSKO CLUB PLC to provide the requested and paid by the client reservation according to the presented by the client data in the reservation form concerning: name of client, hotel, period of stay, number of nights, number of adults and children, price per night.

The "Remarks" field in the reservation form does not have obligatory character for PRIMORSKO CLUB PLC and all the requests of the client, pointed in that field shall be satisfied only if and when possible.

In special situations that force change of the reservation details, PRIMORSKO CLUB PLC is obliged to provide to the client the relevant services in a hotel which class is not lower than the reserved.

In the reservation form children are considered the persons that have not completed 12 years of age in the date of arrival in the hotel.

 

PRICES AND PAYMENT

The prices pointed in the website of PRIMORSKO CLUB PLC are end customer prices with 9% VAT, resort tax and insurance included. The whole sum that clients must pay is calculated automatically when the reservation is made in accordance with the booked stay, number of adults and children and with the actual price offer for the corresponding hotel.

PRIMORSKO CLUB PLC keeps its right to change the prices and special offers published in its website, in accordance with the market search and the available rooms at the moment. For reservations confirmed and paid by the client, the sum for the reservation does not change, no matter a new price offer is presented.

When making an online reservation, payment of the whole sum by debit/credit card should be made in the moment of booking. Transferring the whole sum by bank or via the payment systems PayPal or Epay.bg should be made not later than the specified in the reservation term.

 

ANNULATIONS AND CHANGES OF RESERVATIONS

In case of annulation of already paid online reservation by the side of the client, PRIMORSKO CLUB PLC refunds, when requested :

  • If canceled up to 07.06. and from 08.09. to 30.09. no penalty is due within 7 days before the date of arrival. If the period is less than 7 days, the penalty is the amount of 1 / one / night and the corresponding board on the reservation;

  • If canceled in the periods from 08.06. to 01.07. and from 31.08. to 07.09. A penalty is not payable within 14 days before the date of arrival. If the period is less than 14 days, the penalty is 30% of the value of the reservation;

  • If canceled during the period 02.07. to 30.08. no penalty is due within 21 days prior to the date of arrival. If the period is less than 21 days, the penalty is 50% of the value of the reservation;

All banking fees and taxes for the refund are covered by the customer.

In the case of force majeure necessitating cancellation or change of reservation it is necessary to provide relevant documents and proof. Then the reimbursement of the amounts paid is agreed.

Upon refund of credit or debit card amounts paid for services contracted and provided by us, this will be done by us through a transaction on the card that made the payment.

 

DISCOUNTS

Children from 0 to 2 years old stay for free and eat free.

A child from 2 to 12 years of age, accommodated with two fully paying parents, stays free and eats free. Second child, accommodated with two full paying parents on extra bed, uses 70% discount on the price for a double room.

A child from 2 to 12 years of age, accommodated with one full-time parent on a regular bed, stays free of charge and feeds free of charge, and an adult pays for a single room. Second child, accommodated with one full paying parent on extra bed, 70% discount on the price for single accommodation.

Third adult, accommodated on extra bed, uses 20% discount on the price for a double room.

Note: Not all rooms allow 2 + 2 accommodation. The age of a child is considered as the date of arrival at the hotel.

 

TYPES OF PAYMENTS
Payment can be made in 4 different ways:

At the time of online booking, these amounts will be automatically withdrawn from your card upon completion of the payment process.

  1. By credit card payment

With these payments the amount is received from the site and after successful payment, it guarantees your reservation. Primorsko Club EAD does not receive any information about your credit or debit cards.

        2. Through the electronic payment system of EPAY.BG

With these payments the amount is received from the site and after successful payment, it guarantees your reservation. Primorsko Club EAD does not receive any information about your credit or debit cards.

       3. By bank transfer

When making a bank transfer, please transfer the required amount to the following bank account (in BGN):

EXPRESSBANK
IBAN: BG39TTBB94001525769817
BIC: TTBB BG 22
In favor of Primorsko Club EAD

Payment of the full amount must be made by the deadline specified after booking. As a reason for payment, the reservation number must be entered.

TYPES OF PAYMENTS
Payment can be made in 4 different ways:
At the time of online booking, these amounts will be automatically withdrawn from your card upon completion of the payment process.
1. By credit card payment
With these payments the amount is received from the site and after successful payment, it guarantees your reservation. Primorsko Club EAD does not receive any information about your credit or debit cards.
2. By payment through PayPal
With these payments the amount is received from the site and after successful payment, it guarantees your reservation. Primorsko Club EAD does not receive any information about your credit or debit cards.
3. Through the electronic payment system of EPAY.BG
With these payments the amount is received from the site and after successful payment, it guarantees your reservation. Primorsko Club EAD does not receive any information about your credit or debit cards.
4. By bank transfer
When making a bank transfer, please transfer the required amount to the following bank account (in BGN):
EXPRESSBANK
IBAN: BG39TTBB94001525769817
BIC: TTBB BG 22
In favor of Primorsko Club EAD
Payment of the full amount must be made by the deadline specified after booking. As a reason for payment, the reservation number must be entered.

IMPORTANT!

If the internet reservation is not paid within the specified period it will be automatically canceled by the system.
In case you are prevented from paying the amount for the already made internet reservation, please let us know by e-mail: primorsko@albena.bg or by phone: +359 885 853 440. If this condition is not met, Primorsko Club EAD is in your right to claim liability and penalties for reservations made and unpaid!
Primorsko Club EAD and the website implement comprehensive technical and organizational measures to protect the data provided against accidental or deliberate manipulation, loss, destruction and access by unauthorized persons. Our security measures are constantly improving, in line with technological developments. However, the transmission of information on the global network always carries risks. Consumer behavior is also important for the best security performance.

Merchant Information:
Company: Primorsko Club EAD
Address: 8183 MMC - Primorsko, Administrative building
ITU: 201795176

These conditions apply to all reservations made through the Call Center and the website of Primorsko Club EAD

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